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B2C Telesales

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B2C Telesales

B2C Telesales- Expert test evaluates foundational skills essential for engaging customers over the phone, understanding their needs, communicating persuasively, and handling basic objections to drive consumer sales.

Covered skills

– Greeting and building rapport with customers

– Understanding customer needs and presenting solutions

– Handling common objections and rejections

– Following a sales script or structure effectively

– Closing sales and updating CRM records

Type: Mcq

Time: 15 mins

Languages: English

Level: Easy, Intermediate, Expert

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Inbound Sales Representatives, Outbound Call Center Agents, Telemarketing Executives, Customer Sales Associates, Sales Representatives

Trusted By Many Companies Who hire with testnhire

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Inbound Sales Representatives, Outbound Call Center Agents, Telemarketing Executives, Customer Sales Associates, Sales Representatives

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